Japan is famous for small kindnesses in everyday life — from a free wet towel at restaurants to complimentary amenities at hotels. But what counts as “free,” and what comes with small rules or expectations? Here’s a clear guide so you can enjoy Japan’s freebies politely and confidently. What “Free” Usually Means in Japan Included in the service price: Items are offered as part of what you already pay for (meals, rooms, tickets). Compliments for comfort: Small extras intended to improve the experience (wet towels, water, tea, condiments). Promotional samples: Freebies given to introduce a new product (supermarkets, drugstores, ...
